FAQ

• Room inventory checks (RICs) are available for students to complete the first 2 weeks of the Fall semester.

• RICs allow residents to notate any possible damages to their room that occurred prior to moving in. Although this is not a requirement, it is highly recommended that residents submit a RIC to avoid any damage charges upon checking out.

• To submit a RIC, log into CardinalApps, then navigate to “StarRez: Student Housing Portal.”

• Once you are logged in, select “inventory” located at the top of the web page and complete the form.

• If you have any further questions please email housing@uiwtx.edu or come see us at our office in the Student Engagement Center, SEC 3150 or by contacting the Residence Life Phone: (210)-829-6034.

• Please note that we only accept room change requests during the first two weeks of the Fall and Spring semesters. In addition, room change requests are not guaranteed and all requests are processed on a first-come first-serve basis according to our current availability.

• To submit a room change request, please fill out our online Room Change form.

• Please note that we only accept meal plan changes during the first two weeks of the Fall and Spring semesters.

• To submit a meal plan change, please fill out our online Meal Plan Change form.

If you wish you cancel your housing assignment, you may do so via our online cancellation form. Please note that cancellations made during the academic year, August - May, will result in a broken contact. 

Current resident in housing (Housing Contract excerpt):

Cancellation*: I understand if I cancel this contract after occupancy, for any reason other than those stated below and in the Residence Life Handbook, I will be charged a cancellation fee of $500 and forfeit my $225 deposit.

• Graduating from the university at the end of the fall semester

• Leaving the university at the end of the fall semester due to being enrolled as an international/exchange student at UIW

• Will be participating in a recognized UIW program outside of the San Antonio area.

• Activation for military duties

We offer tours of all freshmen residence halls Monday-Friday from 8am-5pm. If you would to tour during business hours, you may visit our office in SEC 3150.

If you like to schedule an after-hours tour, please contact our office at (210) 829-6034 to make arrangements.

If you would like to view our virtual hall tours at home, please visit our Youtube site.

All residents are encouraged to contact their RA regarding any maintenance concerns with their rooms or they may utilize their RA’s maintenance sheet posted outside their door. If you feel that your maintenance request is an emergency and you cannot contact your RA, please contact the All-Campus RA at (210) 216-6831.

If you lost your ID, you may pick up a replacement at the Campus Life office in SEC 3150 during business hours. Please note that all ID replacements will result in a $15 charge on your student account. If you lost your ID and are in need of a replacement after business hours, please contact the All-Campus RA for assistance at (210) 216-6831.

A Resident Assistant (RA) is a student staff member that lives in the residence halls. An RA can be one of the most helpful and resourceful people you will interact while living at UIW. These students have been carefully selected for their leadership potential, interpersonal skills, positive attitudes, and sense of commitment. As a peer, the RA is a basic source of information and referral. RAs assist residents in adjusting to campus life, including academic concerns, roommate relationships, homesickness, and other matters. RAs is responsible for providing leadership and support to you and other members of your community.

If you are interested in applying for an RA position, please attend an information fair. If you have any questions regarding the application process, please contact our office during business hours at (210) 829-6034 or email the Assistant Director of Residence Life, J.R. Chiodo-Benmuvhar, chiodobe@uiwtx.edu.

Please note the following general requirements: must have completed at least one full year of college, have a minimum 2.5 cumulative GPA, and enrolled as a full-time student.