Transcript Request

TranscriptsPlus® is designated as this school’s trusted agent for collecting and managing transcript orders using the web. The actual fulfillment (creation of the transcript) and delivery of the order are completed by the school. TranscriptsPlus® is the name of the official transcript ordering service.

Yes! Ordering transcripts through TranscriptsPlus® does not determine whether a transcript is official or not official. The status of the transcript is determined by the sending school’s policies and is the same as a transcript requested via mail or in person.

Students can view and print their unofficial UIW transcript in Banner Student Self-Service.  The unofficial transcript includes ALL courses taken at UIW. 

• Login to Banner Web
• Select the Student Services Tab
• Select 'Student Records'
• Select 'Print Unofficial Transcript'

Your signature is required for all transcript orders. If your order requires a signed authorization form and it is not received within 30 days, your order will be automatically canceled.

Yes. TranscriptsPlus® can accept an order of up to 5 transcripts going to up to 5 different recipients. If you need to send more than 5 transcripts or have more than 5 recipients, you will need to enter multiple orders. At the completion of each order you will have the option to return to the beginning of the process and enter another order. In most cases. you will only have to enter the information that is different than in the previous order.

Federal legislation, referred to as The Family Educational Rights and Privacy Act (FERPA), provides specific requirements controlling the release of academic transcripts. FERPA requires that the student personally authorizes the release of his/her transcript to a third party.

No, you must personally authorize the release of your transcript by written or electronic signature.

A signed authorization form is required or your order will not be processed.

TranscriptsPlus® supports the uploading of up to five PDF documents. You can upload PDF documents while you are placing your transcript order.

No, you cannot submit a request to pick up transcripts via the online system. Transcripts in person are only available for those who do same day processing.

If you have a hold on your student account you should take the appropriate steps to remove the hold within 14 days. Once the hold has been removed from your account, please contact the Registrar's Office and your request can be updated. If you place an order, pay the NON-REFUNDABLE vendor fee and a hold exists, your order will be canceled.

You will be required to make payment at the time of order with either a MasterCard, Visa, Discover or American Express debit or credit card.  For security purposes, please enter the exact billing address (where your bank sends your credit card statements) and the credit card security code.

Yes. TranscriptsPlus® utilizes the most current security techniques to keep your personal information and identity secure.

Your transcript is sent as a secure PDF document through the Credentials Transcripts Network or are available as a secure PDF download by third-party recipients.

This is contingent upon the receipt of your required consent form. Once we receive your signed consent form, your order will be processed as quickly as possible. Turnaround times are slower in times of high volume such as the beginning and ending of a term. Changes in the ordering status are emailed to you.

Go to transcriptsplus.net/order and click on the "check the status of my order" link. You will need your order number and either your Social Security number or Student ID in order to proceed. Many of the email messages sent by TranscriptsPlus® will also contain a direct link to the Self-ServicePlus™ web application. Simply click the link in the email and you will be shown the status of your order.

If your recipient supports electronic transcript delivery, your transcript will be delivered immediately upon processing your request. Actual delivery time for transcripts sent by U. S. first class mail is at the discretion of the carrier.

If your transcript was delivered electronically and you received notification of receipt, contact the receiver. If your transcript was mailed by U.S. first class mail, please ensure sufficient time for delivery. If your transcript needs to be re-ordered, you will need to submit a new transcript order with payment.

The TranscriptsPlus® service utilizes email to provide you with important messages related to your transcript order. To ensure that you receive these messages please add ess@credentialssolutions.com to the safe list or white list in your email application.

You will need to place a new order.

There are sometimes differences in the manner a particular Web browser works with a specific Web application. TranscriptsPlus® is specifically engineered to work with Internet Explorer, Firefox, and Safari. It is recommended that you use the current release of your browser.

JavaScript is a support tool that is built into Web Browsers that allow the Web application to be interactive. TranscriptsPlus® is a highly interactive application that displays informational messages to guide you through the ordering process.

If your question is about the content of your transcript (courses, grades, degree, etc.), you should contact your Registrar's Office at registrar@uiwtx.edu.  If your question is about the ordering service, login difficulties, refunds or email message notifications, contact Credentials customer service at (847) 716-3005 between the hours of 7:00 AM and 8:00 PM Monday through Thursday and between 7:00 AM and 6:00 PM (CST/CDT) on Fridays.